Store DogDogReviews of storedogdog.net

I ordered 2 months ago and with the help of the tracking link it has come to my knowledge that it has STILL not left China. I wasn't as upset with this until when I messaged the store on Instagram and they just sent me the tracking link again instead of answering my question, that is, why does my package keep facing security return? Why has it been stuck in customs for SO long. The first time I ordered from here, it came in under a month. Definitely disappointed.

Ordered a backpack and it was terrible. The straps literally broke the second time I used it. Super disappointed :/