Store SonyReviews of store.sony.com

Online store engaging in deceptive conduct trying to create artificial hype and fomo over their newly released xm6 headphones that initially had lackluster reviews with reviewers advising not to buy them. They created a sale which was not that far off from promotional launch prices and then cancelled half order and shipped the remaining saying it was a 'pricing error'. Bose had something similar and even they had the common sense not to piss off their customers and honoured all orders (which were ACTUALLY at a ridiculous price under $200, unlike sony who's sale was close to launch promotions). Meanwhile sony's response: go cry to fair trading. Will never buy another sony product in this household.

When i tried to recover my old playstation account they wouldn't help and just asked what the serial number of the console you created the account on is, which i obviously sold years ago. Now i can't connect to the playstation servers for 7 days already. I am constantly getting disconnected and they won't refund or give me back the days that i lost out on my ps plus subscription. Fk sony, i'll do anything to see this company go up in flames

Avoid Sony Australia, DO NOT order anything from them. They listed the headphones cheaply, then cancelled the order with no compensation or apology. Customer support treated me like a criminal, not a customer. Never ordering from Sony again.

Nach weniger als 4 Jahren Nutzung fiel mein Sony OLED XR-65A80J komplett aus (Mainboard/Audio). Reparatur auf eigene Kosten (~430 €). Kulanzantrag wurde standardisiert abgelehnt, obwohl das Gerät pfleglich genutzt wurde und über Überspannungsschutz betrieben wurde. Sehr enttäuschend für ein Premiumgerät dieser Preisklasse. Service wirkt unflexibel, das Vertrauen in Sony stark erschüttert.

Firmware update do not work for Sony A7RIV-A. For Mac you have to edit the security section, even though Apple say do not do that! For windows I get "camera can not connect to laptop" even though i can use the same cable to transfer pictures. Cable is the only option to update from 1.11 to 1.12

Una vergogna anni fa ho comprato un televisore 79 pollici con estensione di garanzia che copriva anche i danni accidentali, purtroppo lo schermo a causa di un urto si e rotto, ho contattato il servizio clienti per farlo presente, mi hanno risposto dopo qualche giorno tramite mail per ben due volte che avrebbero provveduto alla riparazione, poi al terzo giorno mi hanno richiamato dicendo invece che non avrebbero provveduto alla riparazione perché l'estensione di garanzia non copriva invece il danno Cosa davvero vergognosa e spiacevole non comprerò mai più Sony prodotti validi ma con un post vendita inesistente

Hanno tenuto la play station per 3 mesi e poi hanno detto che non entra in garanzia anche se abbiamo pagato la assicurazione +…. Cioe solo dopo 5 mesi di uso la play non funziona piu.

SAV inexistant. Un casque XM4 qui tient 6 mois dans les mêmes conditions que ses 3 prédécesseurs XM3 fonctionnent toujours après 4 ans. Sans exposition à l’humidité. Le service client répond directement oxydation non prise en charge et ne veut pas se remettre en question. Sony reste plus cher et deviens moins bon que ses concurrents. C’est fini pour moi.