Store SonyReviews of store.sony.com

Bestellung einfach storniert! Auf Nachfrage keine Auskunft! Das Letzte!!! Niw Wieder!!

99% of people wanted a Destiny 3 and not Marathon. And you still haven't started production. Listen to your customers

Je commande une barre de son je paye le 14/5 livraison prévue le 18 ou 19/5 le 21 toujours pas envoyée un service client qui s'excuse mais ne donne pas de raison, bref plus jamais sur le sony store on ira sur amazon fnac darty ou ailleurs mais sony store est une blague, j'attends mon remboursement comme c'est que du blabla au téléphone j'ai lancé un litige paypal !! merci encore pour cette expérience!!!!

ho acquistato il Sony xr65a90j tre anni fa. Una riga bianca spuntata sul pannello ha messo in luce tutta lo schifo Sony! Nessuna riparazione possibile, garanzia scaduta (la colpa è che non ho fatto l’estensione?) Tv da buttare. 3000 euro buttati nel cesso!!! E questi sarebbero i signori della tecnologia? Maledetti Sapete cosa propone Sony? La sostituzione al prezzo del nuovo di un OLED rigenerato senza a garanzia. NON ACQUISTATE SONY PERMLA CATITA DI DIO!!!

OH. MY. GOODNESS. I wish I would have came on here and ready the reviews before i placed an order with SONY. THE ABSOLUTE WORSE CUSTOMER SERVICE ON THIS EARTH! On their FAQ page they masquerade as a company who is serious about shipping and signage. Guys i ordered almost $5000 worth of camera gear, i live in an apartment building. the package was signed by a homeless man for all i know. package = GONE. by now? im sure my credit card has charged me interested for the charges. contacted sony about it and O M G. trying to get to someone over the phone? just FORGET IT!! but wait!! i go online to do a chat, only about 7 times, & the rep’s, CLUELESS i'm found explaining my situation over and over like a tape recorder. & to make matters even worse, their communication is BOTTOM OF THE BARREL. no email is sent with your case number, so you better hope your human brain remembers is digital by digit. i got a call today from sony, got disconnected. you’d think they’d call me back right? NOPE. they clearly don’t care. get back on a chat & again, im a broke record. if you are ordering ANYTHING from the direct website, you would think that is the safest way but good grief dont even waste your time. even b&h doenst play these games!! SONY says you’ll have to SHOW ID and SIGN for the package once it comes. who signed for it? no one knows. who showed an id? NO ONE KNOWS. this is an absolute nightmare i wouldn’t wish upon my worst enemy. i will never, & i mean NEVER order or purchase SONY EVER AGAIN, & i advise everyone to do the same. their products are WAY to expensive for them to be treating their customers like this. i am disturbed i am sad and i am just SO shocked!!!

I bought sony Bravia 9 tv 85 inch top of the line in UAE from Jumbo store. Very firste week tv had bead pixels , after few months no tv shuts off itself and it has been 10 days i have made a complaint. Till now tv is dead and waiting for them to fix. Whats the point on speding so much money on sony tv top line has issue and worst customer service. will never buy sony tv nor recommend to anyony. dony buy sony.

Wie schwierig kann man es machen ein Produkt innerhalb von 14 Tagen zurückzusenden?

I would give a zero rating for my Sony TV experience. I purchased the TV about 8 months ago from an authorized dealer, and it worked fine initially. However, it has now stopped turning on completely. When I submitted a warranty claim, it was declined stating that my purchase is “not valid,” even though I bought it from one of their authorized sellers. This is extremely frustrating and unacceptable. Additionally, the customer service experience has been very poor. Communication is difficult, and the representatives seem to struggle to clearly understand and address the issue. Overall, this has been a very disappointing experience with Sony in terms of both product reliability and customer support.