Store SonyReviews of store.sony.com

Never buy any sort of headphones at Sony. The customer service is terrible and they will blame it on customer induced damage if it every faults, even if you’ve been using the the correct way. They will refuse to refund you a product even when it’s within warranty and find a way to blame it on you. They have expensive prices for poor build quality which breaks in under a year and instead of refunding, they will tell you they’ll give you $50 off if you want a new one which is not even a fraction of the cost for an item that will just break again.

My Sony Bravia TV android system is often stuck, I have to reboot it. Annoying!!!

Ein Stern scheint schon zu viel. Jeder Shop schafft den Prozess von Angebot - Bestellung - Lieferung - warum schafft Sony das nicht ?! Traurig - freut sich der Mitbewerber

riconoscere il problema e non chiedere 800,00 per un nuovo tv .la cosa che mi fa'piu 'dispiacere che ero una forte sostenitrice sony . prima tv sony durato 26 anni ,videocamere sony , stereo etc arrivato responso della tv ..rotto schermo ...non riparabile .... si cambia marca

Tak for at misse arbejdsgiver's opkald. Tog den op ad lommen (Sony Xperia 1.3), og opkaldet blev lagt på. Sony er en joke, der mangler at blive udstillet. Sony har de gode idéer, men udnytter dem ikke, og derfor er de bagud. Må de falde, som de agerer.

Awful Customer service, poor product (earbuds)

I purchased a pair of WH-1000XM4 headphones from Sony USA, but I currently reside in the UK. When my headphones developed a fault within the warranty period, I contacted Sony's customer service for assistance. Despite the warranty not having any provision requiring me to be a US resident, I was advised that the headphones could not be repaired because I did not have a US address to send them to, and they insisted I should find someone in the US to handle the warranty claim forme. Even when I offered to bear the cost of shipping the headphones to Sony for repair, I was not provided with a any satisfactory solution. As a loyal customer of Sony, I was extremely disappointed by the level of service I received. The company clearly does not prioritize customer satisfaction or stand behind their products. I would caution anyone against purchasing Sony products unless they are absolutely sure they will not need to rely on the company's customer service for support.

Ich habe am 26.04.2023 einen TV bestellt und sofort bezahlt. Die Bestellung wurde am 29.04.2023 telefonisch storniert, da der Lagerbestand falsch war. Bis heute keine Rücküberweisung meiner 1599€. Und das Beste ist, man kann den Fernseher im Store mit Lieferdatum 09.05.2023 noch bestellen.