Devon P.
Red alert & recommendations for visitors and museum
Amazing art museum. Lots of people moving haphazardly but that is understandable given it is a very popular tourist location. The 3 stars given is mostly for the staff organizational structure…at $30 per person 16+ of age and with roughly 3 million visitors every year (not including members) the museum is probably guaranteed 45 million a year. Stationed staff could be made more appropriate use of their service. The Van Gogh exhibit of Starry night in particular could have a much better system in place. Our visit saw 40-50 plus crowded around the painting taking pictures without any signs of moving on for the next in line to see. We tried inching our way closer for 20 min without success. During our attempt we saw two staff members that were present but not enforcing any view and move on tactics they were what seemed to be attached to the wall like the art next to them. A beautiful museum with great historic pieces, but very frustrating to be so close yet so far to actually seeing the work. Some attempts could be made to enhance the visitor experience by having a stationed staff enforcing time limits (very similar to what they do have when you are nearing exit of the museum-to avoid re-entry) I hope this recommendation is given serious consideration, would love to re visit and get at lease 30 seconds with the historic popular paintings housed within.



