Museum of Modern ArtReviews of store.moma.org

Christmas is over and still it is the longest wait time ( 25 min. ) to get service if you have a problem . ( Idea : how about hiring one other person ? ) They promise action ( Sherry , David Luce etc. ) then renege . It boggles my mind that a seemingly Triple A company can offer such a beautiful catalogue .. enticing you to order important gifts for loved ones and then their " back of the house " support staff TOTALLY 'falls down' on the job . How does this happen ????? Does upper management at MOMA know this ?? I am sure not .

Customer service virtually nonexistent. Will not answer email. 800 number hold times very long, answers incorrect. An order placed over 6 weeks ago has not been received and they clearly don't care.

Unacceptable experience during international checkout. No confirmation onsite or via email after providing payment details during checkout.