Hollyland Technology Reviews | Read Customer Reviews of store.hollyland.com

Hollyland Technology Reviews | Read Customer Reviews of store.hollyland.com

Hollyland Technology reviews

185 approved reviews, newest moderated first

Aaron W.
Nov 2, 2023
Excellent experience!
Order packed correctly and delivered on time! Thank you so much!
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John C.
Oct 24, 2023
Great to resolve issues with success
Great to resolve issues with success, but communication stream needs to improve
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Kevin M.
Oct 8, 2023
The products did not work with my…
The products did not work with my equipment and when I reached out to customer service I was told I couldn’t make a return because the equipment was out of the box.
Response from Hollyland TechnologyOct 9, 2023
Dear customer, Thank you for sharing your feedback with us. We apologize for the inconvenience and frustration you experienced with the compatibility of the products and the response from our customer service team. We understand the importance of having products that work seamlessly with your equipment. Our intention is to provide the best possible service to our customers, and we apologize if there was any miscommunication in this instance. We would like to make things right for you. Please pay attention to the emails sent by [email protected]. Our team will thoroughly investigate the issue and explore potential solutions for you. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work towards resolving this matter. We are committed to improving our customer service and ensuring that our customers have a positive experience with our products. Please reach out to our customer service team directly, and we will do everything we can to assist you further. Best regards, Hollyland Customer Service Team
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C M.
Oct 4, 2023
Had to file a poor about customer…
Had to file a poor about customer service. Then got good help as a response.
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Guest S.
Sep 12, 2023
Great product
Great product. Helpful pre and post sale support dealing with questions. And impressive product performance.
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Craig C.
Sep 7, 2023
Fast shipping and no middle man!
Doing business directly with Hollyland was excellent. No middle man, hassles, or fees. The equipment arrived quickly, with excellent packaging and the company promise to stand behind the gear. Using the company site to order is an excellent choice and pricing is the same as the "big box" style internet sellers. Great job folks!
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Ricardo C.
Aug 30, 2023
Hollyland never answered my email…
Hollyland never answered my email asking to mix 2 orders and charged me for shipping when it was supposed to be free.
Response from Hollyland TechnologySep 1, 2023
Dear Ricardo, We apologize for any inconvenience caused by the lack of response to your email and the incorrect shipping charge. We appreciate your bringing this matter to our attention, and we are investigating this to make things right. Our customer service team will prioritize your case and work towards finding a satisfactory solution. We understand the importance of combining orders to streamline the shipping process and ensure accurate billing according to our policies. We apologize for any frustration or inconvenience this situation has caused you, and we appreciate your patience as we resolve this matter. Rest assured, we value your satisfaction as our customer, and we will take the necessary steps to rectify the situation promptly. We look forward to assisting you further and providing a resolution that meets your expectations. Our customer service team will get in touch with you soon. Please pay attention to the emails sent by [email protected]. Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. We appreciate your understanding and cooperation. Best regards, Hollyland Customer Service
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Kenneth K.
Aug 5, 2023
Good product
Good product
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