Chris O.
Long wait...no comunication
It's been been two months on my pre order...and It says it's shipped..But the shipping co. doesn't have any info of the shipment or it's location.... customer service is closed during the times I'm available to contact them
Response from Store GeekvapeOct 29, 2025
Dear Valued Customer, We sincerely apologize for the delay. Your Aegis Legend 5 Kit - Carbon Black / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 28th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing Your order has already been shipped, and unfortunately, our attempt to stop the shipment with the shipping agent was unsuccessful. Here’s what you can do next: 1.Once the package arrives, please contact us for the return address. 2.After we receive the returned item, we will process your refund promptly. Tracking Information: •Tracking Number: 9214490324919133813848 •Track your package here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133813848 Please note: •Shipping information may take 1-2 working days to update. •Delivery typically takes 1-5 working days. We appreciate your patience during this process. If you have any questions or need further assistance, please don’t hesitate to contact us. Thank you for your understanding and cooperation.



