Store Geekvape Reviews | Read Customer Reviews of store.geekvape.com

Store Geekvape Reviews | Read Customer Reviews of store.geekvape.com

Store Geekvape reviews

Showing 95 reviews with 1 star · Clear filters

Nawal
Oct 29, 2025
My order from you takes weeks or even a…
My order from you takes weeks or even a month to arrive — the delay is really frustrating.
Response from Store GeekvapeOct 30, 2025
Dear Valued Customer, We sincerely apologize for the delay. WENAX M1 Cartridge Pod - 0.8ohm(14-16W) / Normal Version 4pcs/Pack / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 29th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133814111 Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing
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stephen S.
Oct 29, 2025
I still have not received my order
I still have not received my order. It’s been over a month.
Response from Store GeekvapeOct 30, 2025
Dear Valued Customer, We sincerely apologize for the delay. Z replacement glass - Z Dual bubble Glass tube 5ml / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 30, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133806185 Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing
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Cheryl A M.
Oct 29, 2025
I never received my order.That was…
I never received my order.That was placed on october third.No, one has gotten back to me.I've sent emails and made phone calls and you have my money
Response from Store GeekvapeOct 30, 2025
Dear Valued Customer, We sincerely apologize for the delay. Z replacement glass - Z Dual bubble Glass tube 5ml / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 29th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. https://www.gofoexpress.com/tracking.html?searchID=GFUS01016005180674#trackFluid Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing
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Fred
Oct 29, 2025
1 to 5 days to receive product. It's been over a month and haven't received anything
1 to 5 days to receive product. It's been over a month and haven't received anything
Response from Store GeekvapeOct 30, 2025
Dear Valued Customer, We sincerely apologize for the delay. Z replacement glass - Z Dual bubble Glass tube 5ml / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 29th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133808790 Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing
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JB
Oct 29, 2025
Aegis Legend 5
I decided to order the Aegis Legend 5 kit in red. After almost two weeks I messaged asking where my order was. I got a response that the color i chose was out of stock and wouldn't be available another 2 months . I didn't get an email letting me know of this, I didn't see a warning during check out, and I didn't see a warning on the website. I feel this is highly unprofessional of any company. After chatting I was able to get another color instead of red but by the time I get it, 3 weeks will have passed. I ordered this because of retarted Wisconsins new vape laws, I cannot just pop in and get a new vape mod when my last one broke. Thanks for depriving me of nicotine for 3 weeks.
Response from Store GeekvapeOct 30, 2025
Dear customer, We are so sorry for your experience. https://store.geekvape.com/pages/shipping-handing Orders without pre-order products: will be shipped within 2 business days. Orders with pre-order products: The whole order will be shipped together with the stock by default, if you want to prioritize the products in stock, please contact customer service to split the order for you and pay the split order fee of $5.
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Daniel
Oct 29, 2025
Done with this business
I have made several purchases with Geekvape and all went well ...until this time. I made (and prepaid) an order and it has been over 3 weeks and I still have not received my order. ...but they want me to make a review? well, i would rather pay what amounts to about the same at my local vape?smoke shop than wait a month to receive my order.
Response from Store GeekvapeOct 30, 2025
Dear, Could you please let us know which department you previously contacted with? We only received your email today. We’d like to inform you that your order has been split into two packages for shipment: Package 1: • Items Included: ￮ Z Series Coil - Z0.15 ohm XM(70-85W) / USA Warehouse*1 ￮ Z Series Coil - Z0.4 ohm(60-70W) / USA Warehouse*1 ￮ Aegis Legend 3 Kit - Silver-200W / USA Warehouse*1 • Status: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9235990324919114898480 Package 2: • Item Included: ￮ Z replacement glass - Z Dual bubble Glass tube 5ml / USA Warehouse*1 • Status: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133805997
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Terri W.
Oct 29, 2025
I ordered a simple bubble glass and…
I ordered a simple bubble glass and I've been waiting a month to receive it.. way too long with no communication.
Response from Store GeekvapeOct 29, 2025
Dear Valued Customer, We sincerely apologize for the delay. Z replacement glass - Z Dual bubble Glass tube 5ml / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 29th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133806642 Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing
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Timothy S.
Oct 29, 2025
Dookie customer service
I tried to cancel order multiple times and they just started shipping it yesterday so no stars of i could. I will never deal with geekvape through the online store again. I will go through the 3rd party smoke shops. At least there is can get ahold of a party
Response from Store GeekvapeOct 29, 2025
Dear Valued Customer, We sincerely apologize for the delay. Your Aegis Legend 5 Kit - Carbon Black / USA Warehouse was on pre-order due to previous stock unavailability. A new batch arrived at our US warehouse on Oct. 28th, 2025, and your order was shipped the same day. Please allow 1-2 business days for tracking updates. Delivery typically takes 1-5 business days. Thank you for your patience and understanding. https://store.geekvape.com/pages/shipping-handing Your order has already been shipped, and unfortunately, our attempt to stop the shipment with the shipping agent was unsuccessful. Here’s what you can do next: 1.Once the package arrives, please contact us for the return address. 2.After we receive the returned item, we will process your refund promptly. Tracking Information: •Tracking Number: 9214490324919133813848 •Track your package here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490324919133813848 Please note: •Shipping information may take 1-2 working days to update. •Delivery typically takes 1-5 working days. We appreciate your patience during this process. If you have any questions or need further assistance, please don’t hesitate to contact us. Thank you for your understanding and cooperation.
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