Claire N.
Signed up for the free trial
Signed up for the free trial, tried to cancel 2 days before the trial ended. Couldn’t. Called the number provided and it was a joke. Either the phone would ring once or twice and go to vm or just straight to voicemail. No options she tells you to leave a message so that you don’t have to wait on hold. Never received a call back. Have emailed them as well. Looked up their address in Reno NV. And I’m pretty sure it’s a front. There’s nothing to do with a storage company. There’s a hair salon and a yoga business within the building. Also the information given below as a possible address is incorrect as well. It’s actually a restaurant called Rhubarb in Asheville NC. I was just charged $42 which I am contending with my bank. I suggest changing your payment information on the site to a pre paid card that has $1.00 on it so they cannot keep charging you and so you don’t have to change your normal card number. I also wrote an email to GO DADDY letting them know what kind of business they are supporting. They are a website hosting provider and they cover SUAL. I suggest you do that as well. And or contact your Better Business Bureau and fill out your complaint about SUAL. If you’re looking for a storage unit website check out STORAGETREASURES.COM. ITS FREE. Gives you everything you need. I have no complaints with them.