FredLaw
Pushy sales approach and unprofessional follow-up
I contacted Stone Bridge Publishers through their website chat regarding a children’s book enquiry, which then moved to email correspondence with a representative named Justin. The communication quickly became very sales-driven, and it was clear my enquiry hadn’t been properly read (the basic concept was not understood and even my name was repeatedly spelled incorrectly). After I stopped responding to the sales emails, I received an aggressive message accusing me of “ghosting” them and stating they had turned down other work because of me. Considering I had never agreed to any services, the tone was extremely unprofessional and unnecessarily confrontational. Based on this experience, I would advise other authors considering their services to be cautious. I would recommend paying close attention to how communication is handled early in the process. Professional publishing partnerships should be respectful, attentive to detail, and aligned with the author’s vision.