StoneberryReviews of stoneberry.com

I keep getting emails for someone called Norma from Stoneberry. Stoneberry are impossible to contact!! I live in the UK, have never contacted Stoneberry for ANYTHING. Absolutely no Customer Service or any joy with their’Contact Us’ link on their emails or their website. I can only assume that other people are blocked from contacting them. Perhaps because I don’t live in the US. It has taken at least 2 years of emails from Stoneberry for me to take to reviews and will go on social media soon in the hope that I don’t receive any more stuff for Norma… Jeeezzz…

I quit doing business with this company. This company will send you catalogs, which I just throw away in the recycling bin. They claim that you have approved credit with them and then they renege on the deal , wanting a full amount! Bad business practices. Most of the items they sell are OVER PRICED and NOT GOOD Quality anyway. I do not recommend.

Someone tried to place 4 orders in my name with a Detroit Michigan address. FRAUD!! I called customer and was given a case I'd.

STAY AWAY!!! THIS US A FRAUDULENT COMPANY AND HACKED INTO OUR DATABASE OR OUR INFO WAS SOLD FROM THIRD PARTY TO THIS BUSINESS AND USED TO OPEN A LINE OF CREDIT AND PURCHASE ITEMS WE DID NOT PURCHASE.

I was suppose to get 20 percent off and free shipping . Got the20% off but free shipping came with a 10$ shipping surcharge. Are you kidding me. No more ordering from Stoneberry.

I called customer service due one of the seven packages that was for delivery was not delivered, the shipping company decided to deliver tomorrow instead no major, except I had to have somebody at my house to sign for the package. And because of the price I'm not going to pre-sign it especially since FedEx delivered the package to the wrong address to begin with of the other six that were delivered today. I called customer service in regards to one of the packages was in a box the actual product box that was put into a bag and basically was destroyed. Took me almost 30 minutes before I finally got to talk to somebody because the first person I talked to wouldn't take the cotton out of their ear. Very disappointing would not necessarily suggest to be one of their customers.

I don’t think I have ever in my life found a more ill run, incompetent unprofessionally run company ever in the history of companies how this company stays in business is absolutely beyond me 

I had received a credit limit of more than $1,000 I have never missed a payment! However I went to place an order and after 24 hours was turned down! So being curious as to why I phoned in and no one could explain or state why I had even spoke to a credit manager ( Brandon ) and he stated perhaps the representative filling the order placed an incorrect number on the account # OK he suggested I phone in the order as he was on my account and I have a substantial amount of credit available.. and my account was in excellent standing ( Brandon’s exact words! ) I am not even able to remember how many times I have spoke to different representatives as well as managers this place is so messed up!! Each time you call you have to go through the same situation to explain and they don’t have a clue!! So I said listen I am requesting my account to be closed! Thankfully I have 2 payments remaining and had caused them to lose not only my but a few family members closed their accounts to! I think they way over charge anyway not to mention at one point I owed close to $700 and paying 60 plus a month however as I got below $200 still locked in as $60 I can understand paying more with higher balance but remaining high payments at blow remaining balance… I removed auto pay and pay the $60 but if reading this hopefully your not going to experience the very, very worst service and for anyone who has had a positive experience your very fortunate but like myself in time you most likely encounter issues similar to mine.. good riddance to this incompetent company. Was a blessing in disguise!