StoneberryReviews of stoneberry.com

I ordered a quilt and it came in a timely manor the quality is good and it was everything I wanted I will order from them again thank you Stoneberry

My beautiful shower curtains: Hello stoneberry, just to let you know that I received my first purchase which was the shower curtains that I ordered. And they are the most gorgeous shower curtains I have ever seen and I was so happy when they arrived and I was very excited to hang them up in my bathroom and they look great. I also get lots of compliments about them and how pretty they are, so before I ordered from stoneberry I look all over at different stores and could not find what I was looking for, so I then checked out stoneberry and I found the exact curtains to match my bathroom, because the tile in my bathroom is black and white, my walls are white, but my shower walls are also black and white I need something to offset all that black and white and the shower curtains did just that. And now I am waiting on my rug set to get here from stoneberry and put that in the bathroom and I will be all set. Oh maybe not I am now looking for some white window curtains and then I will be finish decorating my bathroom and I also have 1 black and 1 white towel hanging in there for looks, not necessarily to dry your hands on I have paper towels in there for that. Anyway thanks again stoneberry for getting it right for me!!! Miss Marshon Heard

I recently purchased the Best way 3-1 couch and I love it! Best purchase I've ever made. Worth it's price

First off I would like to say that all of the people leaving 1-2 star reviews did NOT read the TERMS AND CONDITIONS. It clearly states on there how much the shipping and handling will be (it's based off of how much your order subtotal is.) Yes, the quality can be bad at times, but no company is perfect. And YES YOU DO HAVE TO PAY FOR SHIPPING EVEN IF you return the item because they still had to pay postage to ship it to you(along with $6.95-7.95 to send it back.) And for those of you saying that they shipped it to the wrong address, please just have them double check your shipping address before you tell them it's okay to place the order. If the package does get shipped to the wrong address, just call in and BE POLITE to the customer service rep because then they will do everything they can to help you. It was most likely the mail-carrier's fault for taking it to the wrong place, not the companies. If you're rude to the customer service rep then they will NOT want to talk to you. Just remember that IF YOU DON'T WANT TO TALK TO THEM, THEY WON'T WANT TO TALK TO YOU! Shipping costs: THEY DON'T CARE HOW EXPENSIVE YOU THINK THE SHIPPING COSTS ARE--- if you don't like the shipping costs, then DON'T ORDER! They'll do just fine without you. Next, just because of the fact that you "have been a customer for # of years" DOES NOT MATTER. If you don't pay your bills on time, then you get a late fee and that is that. This company does not help grow your credit, nor do they have a physical credit card anymore. They give you a rough estimate of a credit limit based off of your household income. YOU ARE PRE-APPROVED FOR A CERTAIN AMOUNT--- UNTIL FINAL CREDIT APPROVAL (which can and will change your credit limit based off of household income, etc.)!! Once you place an order, the credit department determines whether or not you need to make a down-payment (down-payments are normal, DON'T YELL AT CUSTOMER SERVICE just because you have to make a down payment... it's not their fault), if it gets cancelled, or if it ships out. The monthly payment number that you see IS JUST AN ESTIMATE--- IT CAN CHANGE! (as it says in the Terms & Conditions) Next: Returning Items - Returns can take between 4-5 weeks during busy season, and 2-3 weeks during their normal season. Then you will be reimbursed for the order subtotal, and then you still owe them for shipping. When you order something, keep in mind that they only ship on business days, so Monday, Tuesday, Wednesday, Thursday, and Friday (before 12:00 p.m.) And to all the people saying they stole your money, they really didn't, you just don't understand how the system works. To the people saying that you didn't order something and it got shipped to you: NEWS FLASH, you did order it, you probably just don't remember. If you really didn't order it then you probably gave someone your account info which wasn't smart. TO THE PEOPLE COMPARING THEM TO AMAZON: they are NOT a trillion dollar company, they WILL NOT have free shipping unless there is a promo code out. If you love Amazon, then just order from them instead. One more thing for the people that call in yelling and swearing: That is NOT GOING TO HELP YOU GET YOUR WAY AT ALL. Just be patient and polite and the CSR will help you! And if someone tells you they aren't able to do something, they really CAN'T, they ARE NOT lazy. Seriously, read the TERMS AND CONDITIONS before you get mad next time.

Excellent customer service! Ken was very helpful and patient with me while i looked for my order number; he also gave me a very good discount which made me a very happy camper. I've ordered from Stoneberry in the past; numerous times because i love their quality products; this is a good company in my opinion; overall i am very satisfied with doing business with them. Great job.

I wanted that electric pressure cooker so badly. And the Carhardt women's coat in berry color. And the Crosby 5 in 1 stereo. And to remodel my bedroom and bathroom linens. That's a boatload of money going out the door all at once, and even for one item, I just didn't have the money to splurge like that. Enter Stoneberry. With their own credit, their sales, and the incredibly good customer service they have, and the fact that boxes show up on your porch in days, they can't be beat. Stoneberry makes the impossible possible. The finance charge on their credit looks high, but if you pay more than the minimum payment, you don't pay all the finance charge they list. And even if you do pay it all, you got what you wanted, when you wanted it. What's the down side of that?