StoneberryReviews of stoneberry.com

I've been a good customer ,payed on time. Did have trouble with in the past with payment. It was my bank card issue. But thing was ok after that. I move to a New location and 31/2 years later. I try to order something to see if I was still with as I still get their catlog ever 3 months. I was told that I have to pay half of the payment. I was like hey what happened... She's maybe it because you haven't ordered from us in a while. The credit department has to see if you still approved. Wow ... That's not all.... I just not waste my time and fingers to type all this . Not a happy customer.

This company charged a direct exspess card that was used to make a down payment of $57 this charged happened around 10/20/2020 the purchase was pretty much canceled within several mon after it was placed. And although the account holder has requested that the money be refunded to the card it was charged from this company has yet to do so. The attempts to request a refund has been numerous. To date a simple request where it should have been refunded immediately. As the order was never shipped out and the charge was taken from the debit card of another. This has been what seems to be impossible to resolve through normal procedures. The reason I believe one should beware of this company. And after speaking to costumer services. It's only become more clearer that I may never receive the refund I'm due.

I have ordered from Stoneberry before and was excited to get a catalog from them recently. After looking through it though, I found that this company supports the Mike Lindell by selling My Pillow. I will not buy from a company that advertises for this liar.

I was a 14-yr., loyal customer. Out of the blue, email promotions from Stoneberry stopped. Their monthly bills continued just fine. Next thing I knew, my last purchase from Stoneberry, my balance was transferred to their Massey online store account, with No Notice, or explanation. Is this Legal..? No answers from their poor customer service dept.. unusual closed Corporate office communications. After a month of trying to get a simple Honest explanation, I filed a complaint with their Wisconsin BBB. Still waiting 6 months! Where did consumers rights go..(?). I wonder, Has Stoneberry 's parent company (Massey's) paid off their states consumer watchdogs, like the Chamber of Commerce, BBB, the Wisconsin State Consumer office..? Beware: Unreliable products, Magnavox Tv, electric fan, RCA portable DVD player,, poor children's jewelry, dangerous Easter products for children. Shoes, slippers must have been seconds. This company Stoneberry, has been sliding down hill for the last 5 years. **Do not shop at Stoneberry, or any of the other online stores under the Massey Corp. umbrella..!

Update negative one star these people are nothing that scammers stay away from them

I’ve never done anything directly with Stoneberry but have been receiving bills in the mail for over $500. I’ve also been receiving excessive amounts of junk mail. It all started after shopping at Kohl’s and signing up for Kohl’s rewards so I won’t be doing any of that again. I called to dispute it and was told it would be taken care of by the next department then was transferred to a closed department. This seems like the biggest scam of a company.

Ordered a deep freezer, which was cancelled, a week later got an email telling me the hurry and order the deep freezer before it is out of stock. Hmmm, I thought it already was, so I ordered it again. This time I didn't get anything saying it was cancelled. THEY JUST CANCELLED IT. Could it be because I was using the 25% off? TOTAL SHAM. Do not buy from this company.

If there would be a negative for stars I would give this business and company that rating because they are not customer friendly when there is an issues with the product and when a customer is not satisfied with their product they do not care about customers happiness with heir purchase and the stuff is a hit and miss often for being durable and nice for what the item is and don’t try to return they make you pay for it to be returned and don’t try to accommodate their customers! Be careful using this company it’s a risk!!! My experience has not been good lately so I choose to no longer be a customer!