StoneberryReviews of stoneberry.com

The ordering, purchasing part of stoneberry was fine...however when you try to CLOSE your account? Good luck. They'll lie to you pass you around to different departments and you'll hang up without getting anything done. I had an employee say the account wasn't under my name, lie, my address -another lie, and couldn't look up my account by my SSN...odd since the next person asked me to verify this information and it was correct. I think they must fire the employees after they close an account because what other reason would they be so unwilling to help. Work on your customer service people, it stinks.

Well I ordered two things from stoneberry two months ago. And I just received an email from them saying it's gonna be another month before I receive my order! Rediculas! At this point I could have bought the items without having to pay payments! Stoneberry is a joke! Don't waist your time on stoneberry shop finger hut at least you'll actually get your order!

Absolutely the worst so called Company! Bought a TV, the remote stopped working! Called them and was told they had none to send! Ridiculous paying this much for a TV, and no remote to replace the crap they sent! If it wasn't for my Credit, I wouldn't even finish paying them! But I will only because I care about my Credit score!

2ND RATE PRODUCTS IRREGULAR AND FALSELY ADVERTISED GOLD!!! ITEMS I RECEIVED WERE STAINLESS STEEL NOT 18K GOLD!!#

If I had my way I'd choose a negative 10 stars! Ordered a pair of shoes. The job by the time I got them ended, tried them on, didn't fit and back in the box they went. As soon as my car was back from the shop, my son needed it because his broke down. So, I placed the box in my car, he was to mail them back. Well, I found out a couple months later, the box was in the car! So, I got my car back, took them to the posy office and paid return shipping. I still owe them now, 108 dollars for interest for the months they sat in the box, in my car. They say I ordered perfume too. I do not wear perfume due to my son's hydrocarbon inhalation injury. So, I guess they can kiss my ass. I do not owe them ANYTHING. BAD POLICIES AT STONEBERRY. NOW THEY SAY I OWE FOR THEM SHIPPING MY SHOES, A RETURN SHIPPING LABEL I COULD NOT USE AND INTEREST FEES. BS! BITE MY ASS TRUMP COMPANY! GREEDY UNAMER8CAN SCAM COMPANY. SUE ME. YOU WONT WIN.

I have been a customer with stoneberry a couple years. Always paid on time. My last order was for a tablet. My account shows plenty of ( AVAILABLE BALLANCE) When checking order status it said they needed a down payment that was more than 50% of the price of the tablet.customer service said they can do that at their discretion. My discretion is not to pay them and let them send my bill to collections. SCREW STONEBERRY!!!

Very Very upset ! Misspell my granddaughter last name on her graduation pillow. They want me to pay the shipping and handling to return it! No where on the website that stated You are responsible for any item to be returned! I have been ordering from them for years it is over. The gift was $44 dollars to send it back is 30 no way. 74.00 for a pillow! Be careful what you order I will not refer them to no one!

My grandma bought a phone from them only for it to be faulty and not work so she sent it back and paid shipping and handling. Now stoneberry has been calling her nonstop saying she has not paid shipping and handling and they will start to target her credit score and send her bills until she pays it well she has a receipt showing she paid it but they said she's a liar and now continues to call her at 7-8am daily telling her to pay her debt or they won't stop calling her to wake her up I've tried to help her but they said they will get their money regardless. I highly recommend not going thru them as they will harass you over money that was paid and if they continue to harass my grandmother legal action will be taken so I recommend buying thru anyone but these guys