StoneberryReviews of stoneberry.com

I ordered 2 pair of shoes. It showed both pairs of the shoes in stock. It wasn't till one pair was on the way did I find out they split the shipment. That didn't bother me, what bothered me that they give their vendors 5 days extra to ship after their warehoused shoes ship. It has now been 17 days, rhey still haven't shipped. I called customer service and was put on hold for an hour and 20 minutes, after getting cut off twice. I asked for expedited shipping, which they agreed, bit still not shipped, and not expected to ship forbfive more days, maybe. I asked twice for management to call (not trying to be a Karen), but they refuse to call me. I would not recommend them to anyone!

Really not worth it... I was approved for $125 credit. I need to build my credit and I've only bought a "Smart Watch" so far. It cost about $80 and was not what I expected. The product is cheap and not worth the money as the only real feature it has is a stepcounter. I have made multiple payments some on time and some not. But somehow I still owe $60 on this item. And to boot I can not log in. When I attempt to click on the "account" icon it says "blocked" in the Chrome tab. I successfully made it to the payment screen (as I want to just pay it off and be done with it) and the website will not even allow me to pay. It shows my balance, will allow me to enter my account and card info, but will not allow me to pay off my balance. I'm really not so sure about this company. Something definitely feels shady. Oh, and if they call asking for payment and for some reason you can not make one, they can be very rude!

This place is horrible. I applied for credit they said I was approved for 750.00 dollars placed a order it took 10 days before they finally sent a email saying they couldn’t process my order and it was canceled. But yet they say I owe $97.11. No I think not. Only reason I applied is because I have 0 credit and am trying to build my credit. They are a bunch of cons. I’m done fooling with this over priced place.

FALSE ADVERTISING! In the advertisement it clearly shows lighthawk neon mini and says lighthawk neon mini, but threr selling the lighthawk neon micro mini totally different drone, it's way smaller and a peice of crap.. I keep sending emails to get a return label and I keep getting the same emails over and over...

To make a point don't do business with Stoneberry. I got approved for $1,000.00 and after making 4 purchases 2 recliner chairs and 2 floor rugs. One of the chairs was priced at $359.99 and they charged me $584.35 difference of $$224.36. Then as I made my monthly payments I noticed the interest amounts changed every month. EX: payment $100 interest $10.30 & payment $50 interest $9 & payment $60 interest $18.55 & payment $60 interest $17.62 and other payments so I have spent a total of $145.78 I DON'T RECOMMEND STONEBERRY by the way, I did pay them off

A few days ago I was approved for credit with Stoneberry. But when they did a hard credit check it caused my credit score to go down 88 points! I'm really pissed about this. I was approved for credit, but it wasn't worth lowering my score that much! That's not really a good impression being a new customer! If I knew it was a hard credit check, I wouldn't had applied, due to the fact it stays on your credit for 2 years!

Well.....after hours of trying to convince Stoneberry, taking to both nice, and very RUDE reps, including a supervisor who hung up, and another who refused to talk with us, I warn you against making a purchase from this company. They messed up the order, badly, sent to wrong person, wrong city, and they still want us to pay, as well as reorder, so we can pay more, and they will sent a "paper to sign" which "takes weeks" to resolve. One supervisor stated they do this for "all there customers with incorrect orders", so it IS frequent! There is NO resolution. We will NOT reorder (to double the bill). I feel bad for my grandchild who wont get those toys. My wife is ill and not able to readily go out to shop, sooo...? Oh well, Stonebberry couldn't care less. IF YOU ORDER FROM STONEBERRY, YOU TAKE YOUR CHANCES ON BAD BUSINESS!

I'm done with this company. Ordered products weeks ago and they never showed up. Each time I reach out to their customer service team, they are completely worthless and just tell me to wait another week to see if items show up. This order was over $500! Their items are overpriced and cheaply made anyway so they won't be getting any more of my money.