StockCharts.comReviews of stockcharts.com

Buyer beware - really poor customer service here. Not sure how this company ever got my credit card information but they erroneously charged me to 2 months of their service, which I have never even seen before, and are refusing to refund my account! I have had to write them twice now as they do not provide any other way to reach them. Finally heard back today, 6-21-22 and they stated they will not refund my account. Having to report them to the BBB and write my state attorney general about, in addition to posting this information all over social media. Shame on them!!!!!

For such a widely used service, I am surprised at the quality of the product. It is really ordinary. Their ACP charts have a bug which is still present which displays completely inaccurate closing prices, change %, open, high, and low on particular dates. For this to be still being offered as part of a paid service is unacceptable. The only reason why I signed up for an annual PRO plan was to be able to do multi time frame analysis which is only possible in their ACP product, which does not work!!!! Sadly I have already paid for a year so dont have any recourse aside from venting here. Seriously dissappointed.

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