StockCharts.com Reviews | Read Customer Reviews of stockcharts.com

StockCharts.com Reviews | Read Customer Reviews of stockcharts.com

StockCharts.com reviews

Showing 27 reviews with 1 star · Clear filters

Doug
Oct 17, 2026
YOU ARE WALL STREET CROOKS AND YOU KNOW…
YOU ARE WALL STREET CROOKS AND YOU KNOW IT! SHAME ON YOPU
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Rajendra P.
Oct 16, 2026
Sorry, I have not tried.
I use Stockcharts extensively for basic technical analysis. It is an excellent tool. I read all the weekly articles which are very useful and informative. To be honest I live on this programmed and use several times during the day. It is a must guide for a serious investor.
Response from StockCharts.comOct 16, 2026
Thank you for your feedback! We hope you’ll give StockCharts a try and have a positive experience with our service in the future.
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Mathanagururaj S.
Oct 16, 2026
Not much good
Not much good . Been using for 3 years but competitors are giving more valuable products than stockcharts.com. If you want more indicators and flexibility, go for something other than this platform
Response from StockCharts.comOct 16, 2026
Thank you for sharing your feedback. We’re always working to improve StockCharts and would appreciate hearing more about the indicators and flexibility you’d like to see. Please reach out to us at [email protected] . We’d love to hear your suggestions!
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bill W.
Oct 15, 2026
CUSTOMER SERVICE WORTHLESS
CUSTOMER SERVICE WORTHLESS, CANNOT TALK TO ANYONE ABOUT ISSUES
Response from StockCharts.comOct 16, 2026
We’re sorry to hear you’ve had a frustrating experience. Our Support Team is available to assist with questions and resolve issues via email. We’d appreciate the opportunity to help and learn more about your experience. Please reach out to us at [email protected].
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Andres
Oct 15, 2026
I have been unable to set up analyses…
I have been unable to set up analyses and charts in my paid account—features that I can otherwise view and configure in my web browser. The configuration help documentation is incorrect, at least in my case.
Response from StockCharts.comOct 16, 2026
Your concern about being unable to set up analyses and charts in your paid account, along with inaccurate configuration documentation, is something we take seriously. We would like to learn more about your experience and help resolve these issues. Please reach out to us at [email protected].
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Charles
Jun 30, 2026
No customer service
Whenever I send a question or ask for clarification on something, I have never not ever received a reply. Otherwise, I like the website.
Response from StockCharts.comJun 30, 2026
We’re really sorry to hear that you haven’t received a response to your support requests. This is a concern we take seriously. We would like to learn more about your experience. Please reach out to us at [email protected].
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Qingqi
Jun 24, 2026
Extremely disappointed
Extremely disappointed with StockCharts.com. When their website went down, I sent multiple emails to support asking for an explanation and potential compensation, but I was met with complete indifference. Their response, which took a very long time, was dismissive and lacked any accountability or apology. As a user of over ten years, this terrible customer service has led me to cancel my subscription immediately. Avoid."
Response from StockCharts.comJun 24, 2026
Your concern about the service outage and the delayed, unsatisfactory support response is something we take seriously. While the disruption was caused by a widespread AWS outage outside of our control, we understand how frustrating this experience must have been. We would like to learn more about your experience. Please reach out to us at [email protected].
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A VERY UNHAPPY S.
Jun 9, 2026
Stockcharts doing damage control.....
Interesting how nobody rated SC until I posted my negative review in early Apr 2026. Now they are flooded with 5 stars. Wonder why?! Nobody at SC cares about the validity of my review, so again, buyer BEWARE: Don't put a bunch of effort into setting up your charts and systems because ONE DAY, it won't work anymore, they changed it without notice and you wasted your time. JUST SAYING.
Response from StockCharts.comJun 10, 2026
Thank you for your feedback. We take concerns about product changes seriously. The recent increase in ratings reflects our new practice of inviting customers to share their experiences. Every review is from a real subscriber. We’d like to understand what changes caused concern. Please contact us directly at [email protected].
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