Stock AdobeReviews of stock.adobe.com

Shameful, scammy cancellation policy that steals millions from unsuspecting consumers

I signed up for their 10-free-images campaign with an email and my bank card's numbers. I didn't even had to confirm the email, but when I wanted to start downloading, it asked me to sign in. Then I realized I gave an email with a typo in it, so they actually stored my bank card's details without me being able to sign in and change the package or cancel their service if I'd want to. It took me 10 minutes to find the way on their labirinth site to get in contact with the customer service by chat, and another 3 hours until someone joined the chat and solved the case. Now imagine if I don't remember of the exact typo I made in the email address and couldn't give it to them to find the subscription or if I'd think they won't charge, thinking there was a typo anyway. The point is not only the money, but the way this system is set up, no email confirmation, labyrinth website, hard to contact them, waiting hours to finally get someone to answer on the chat. The kind of company I'd never recommend to anyone.

Forsigtig: Ved at annullere dit Adobe Stock-abonnement mister du adgang til alle ubrugte licenser. - Jeg har betalt for billeder som jeg har til gode. Bare fordi jeg ikke ønsker endnu et år skal ca. halvdelen af mine billeder da ikke mistes. - Det er godt nok dårlig morale at have. FØJ....