The St Lucie Appraisal CompanyReviews of stlucieappraisal.net

Frank Colletta and The St. Lucie Appraisal Company are absolute lifesavers. When my nearly brand-new 2026 Lexus TX 500h sustained structural damage, the at-fault insurance company tried to lowball me with a laughable $888 diminished value offer based on an arbitrary, unexplained internal formula. I hired Frank, and it was the best money I could have spent. Instead of relying on automated algorithms, Frank put together a rock-solid, comprehensive report using six real-world trade-in quotes from local Lexus dealerships. His appraisal proved my actual diminished value was over $25,000. Armed with his concrete data and expert advice on how to handle the adjusters, I had the exact leverage I needed. When we discovered the at-fault driver only had a state-minimum insurance policy, Frank’s indisputable evidence forced the insurance company to completely abandon their $888 offer and pay out the absolute maximum remaining balance on the policy limit. If an insurance company is giving you the runaround on a diminished value claim, do not fight them alone. Hire Frank Colletta. His evidence wins.

We were in a bind as an insurance company was lowballing our daughter's car in a diminished value claim. The car had structural damage which our Lexus dealer said would devalue the car by about $10K. The insurer offered $1,500. After calling some local appraisers in the Miami-Dade area without getting a callback from any of them, we went on the Claude AI that recommended The St. Lucie Appraisal Company. Not only did they answer their phone, they had their diminished value appraisal ready in ten days. The DV appraisal listed six Lexus dealer from South Florida who gave their unbiased opinions on our car's loss in value. The appraisal showed that ourr car lost more than the $10K quoted by our own dealer. After much back and forth which St. Lucie helped us with, my daughter ended up settling for $7,500.00, a huge increase from the original offer. In this case, AI proved to be a tremendous asset. Their recommendation of The St. Lucie Appraisal Company was on the money (literally).

My wife's 2024 Kia Telluride was rear-ended in Aug 2025 by a USAA-insured driver. After USAA paid $10,000 for repairs, we filed a Diminished Value Claim with USAA. We hired St. Lucie's to provide an accurate and detailed appraisal to support this DVC. USAA initially made a low-ball offer of $1,300. The appraisal from St. Lucie came in at around $6,000 for DV. Unfortunately for us, USAA refused to budge on their original low-ball offer. After USAA refused to negotiate or communicate over several months, armed with St Lucie's appraisal, I filed in small claims court. We didn't want to go this route, but USAA put us in this position. Six weeks after filing, USAA's attorney came back with a reasonable offer of $4,500, which we accepted. We would never have had a chance to receive these additional funds without the backing of this appraisal from St. Lucie. Thank you again, Franklin. I will tell you that Franklin cares deeply and will walk with you on this journey. Franklin answers every phone call and is extremely helpful. My insurance agent said 95% of people filing diminished value claims "roll over" and settle for lowball offers because they don't know how to handle big insurance companies. I say to you, pick up the phone, call St. Lucie, and Franklin will walk you through the entire process and have your back!

Great experience. Quick communication and resolution and supportive through out the process.

Thank you for supporting us.

Franklin is like Batman in the Gothom that is insurance. After months of fighting my own insurance over an undervaluation I was exaughested stressed and ready to give up. When I found St Lucies and talked to Franklin, he gave me the confidence to let him handle it from there and they did not disapoint. They even spent many extra hours working on my case as it was difficult to find the right comps that the other companys didn't bother spending time to find. So glad I came accross them. Justice was served

A freeway fire recently rendered my Range Rover a total loss. After speaking with my insurance company and providing them with photos and videos, I was offered a little over $13,000 for the settlement. I rejected that initial offer and did a little research to see what the vehicle was actually worth. Armed with that information I invoked my Appraisal Clause and contacted St. Lucie Appraisal Company to see if they would represent me. Almost immediately, Franklin Colletta informed me that my vehicle was most likely worth much more than what was being offered but wanted to do some research first: he said it would take approximately one week for the detailed appraisal to come back. When it was all said and done, I ended up with almost $22,000 For my vehicle. if you believe that your vehicle is worth more than what your insurance company is offering you for a total loss, I highly recommend that you contact St. Lucie Appraisal Company before agreeing to anything. I am more than happy with the service that I received and would definitely contact them again if needed.

Professionalism and dependability.