For over twenty years, Stila has created innovative, artistry-proven makeup and color cosmetics that perform from morning to moonlight, drawing inspiration from the runway and translating it into real life. Stila Cosmetics
Stila Cosmetics (stilacosmetics.com) has 21 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 14 reviews with 1 star · Clear filters
Bella
if I could give zero stars I would. The colours are nice but the product lasts for about 5 minutes. I've bought lots of brands over the years and nothing has been as much of a rip off as stila. They put the absolute bare minimum in their products - especially their eyeliners and lip liners which also regularly break rendering them useless. I will NEVER buy their products again.
Steph
Order placed - delivery returned to Stila by courier after attempting delivery once, emailed them multiple times over several weeks - zero response, order still not received, no way to get my money back or order it seems!! Absolutely the worst customer service ever - do not buy from stila!!
jennifer G.
POOR CUSTOMER SERVICE!! I contacted them several times to return a product I’m allergic too , with no response. Their customer service number tells you to use email/ emailed multiple times
GAIL S M.
Their customer service is horrific. I accidentally placed an order with an incorrect mailing address. I noticed it right after I placed it and tried to reach out to the company. You cannot get a live person on the phone nor do they respond to emails in a timely fashion. It has been 3 days since I emailed them IMMEDIATELY about the error and no one has reached out to me. I will never order from them again.
Anne
Their eye make up is evil. If you have sensitive eyes to any degree do not buy this. This and Charlotte Tilbury. I could have itched my eyes out. Buy Clinique.
Sue W.
I purchased 3 of the eyeshadow wands. All 3 of the applicators broke off on initial use. I have emailed Stila twice and messaged them on Instagram. I have had no reply from Stila.
tracy E.
This stay the day liquid eyeliner is a joke! Very dry to apply, can wipe it off with my finger… and then it flakes all down your face! I’ve honestly had better from the £1 shop What a waste of money
Peggy C.
Stila products are excellent. I give them 5 stars. Customer service is slow to respond and not at all helpful. I will not take a chance on another purchase because of it. Customer service receives a rating of 1.