sthcute.comReviews of sthcute.com

Do not order from this company. I ordered a dress for a dance - when it became clear that it had not been sent with enough time to arrive before the event, I tried to cancel the order. The company sent it anyway (with a promise of a $20 credit which I didn't get). I eventually get your order (it took over a month for it to be sent!) and it was no longer needed so I returned it. It cost $30 of my own money to mail the package back to China where it is still sitting in customs a month later...I don't know if I will ever get my remaining refund. (dress was $67, postage cost $30 so I am hoping for some compensation). This company is not like Shein - you will not get good service. Stay away and order somewhere else. It's not worth the risk.

Impossible to cancel. I accidentally ordered 2 of the same dress. I wanted to cancel just 2 minutes after placing my order but there is no automated way to cancel a charge on the website. I used their "live chat" on their website. I even tried emailing them with the email specified on their website. I used the email PayPal recommended contacting for cancellation. I even tried calling their number which was an international number. They only responded to me once the order shipped. And I don't believe it is a coincidence that out of the 3 orders I placed, only the one I requested to cancel is the one that shipped. I said in the email: "Please cancel my order SC00037254 and issue my refund". And they responded with: "Which dress do you want to order? Do you need us help to swap the dress for your order?" My instructions were clear. I asked to cancel and they refused. They knew what they were doing and purposefully did not want to cancel the order

Do not order from this place!!!!! They will scam your money and will not take returns.

Stay away from it! It will take 1+ months to ship The worst thing is the return! for the return, they will not cover the shipping. So you will pay 100+ shipping fee for a 10-dollar cloth. Also, there will be back and forth emails before they agree the return. No customer service but an email communication only. Basically you can communicate with them once a day. send an email -> wait for 12+ hours -> receive a reply -> send another email -> wait for 12+ hours ... There will be no straightforward communication. You request refund -> they will say sorry and persuade you to not return -> if you insist -> they will say sorry, they can only do store credit

BE AWARE NOT WORTH $10 PRODUCTS I ORDERED 1 THEY CHARGED ME 3 FOR SAME ITEMS. THEY DON’T RESPOND!!! WORST QUALITY CHEAP MATERIALS!!!!

Website is a scam :( ordered a dress from here that I was going to use for my elopement and they never sent it. Never gave me a refund either after I reached out. Needs to be reported or something!!

Total rip off! They took my money said they shipped it but the tracker only said label created and I never received anything. Do not order from here!!!!

I bought a dress for a concert, paid the extra for express shipping. It was meant to arrive last week, I just checked the order to see it there was tracking and it shows it still hasn't even shipped yet ... it's giving major SCAM. I've requested my money back via paypal