Steven LandReviews of stevenland.com

I just bought the diplomat straw & I love it shipping was great the hat looks & feels great as well will purchase again... JOE A.

Placed a order on 12-16-20 paid 13.80 for priority shipping, contacted them numerous times about not receiving item on time,they said someone from sales would call me,they never did,10 days later still have not received and I want my money I paid for shipping refunded, horrible customer service

I wish i would have read the reviews of this company before i made my purchase. The lack of customer service is horrific and they just take your money without regard of returns of your merchandise or refund of your money. And dont think about actually getting in contact with anyone because you cant! Will never shop with this merchant ever again!!!!!! Stay away

it's made in china pimp wear. Most of the style stuff is laughable I did purchase one shirt ever, which was likely the only sophisticated and elegant item they had in their whole collection. Despite that purchase I would never consider anything from the brand again.

Terrible terrible terrible!! I have been waiting on a refund for months. You cant get in touch with anyone regarding your refund and of course they've received their merchandise back months ago. WOW UNBELIEVABLE THAT COMPANIES CAN GET AWAY WITH SUCH SHADEY PRACTICES!!

Worse experience in a long time! DO NOT PAY USING SITE! USE PAYPAL sand save yourself a headache! NO customer service! NO follow up! NO delivery! And NO MONEY!!!

A disaster and seems fraudulent activities. Customer service rude. Totally diregard your questions and issues. Take your money, tell you don't have size and when you ask to reimbursed, still ship you and do not reimburse you. Seems like money laundering shop

I ordered a hat for my husband for an event on July 12th and paid for the priority shipping. My order was placed on July 4th and I received an email on July 5th saying that the hat had been shipped. I noticed that when I looked up the tracking it said that the USPS in GA was still awaiting the merchandise. I checked a few more times between the 6th and the 12th getting the same tracking information. I sent an email around 6:15 am est stating that I was very disappointed in the service and that since my husband would not be receiving this hat on time that they could just refund my money since the product had yet to be sent to the shipping facility. I did not get a response back, not even an email acknowledging that I sent an email, but the following Monday July 15th, the hat was delivered. When I checked the tracking information again the hat was received at the shipping facility on the 13th and marked delivered on the 15th. When we opened the package, they had sent the wrong size. We ordered an XL and received a L, now I have a hat that my husband cant fit, that I would have to pay to send back, and have no guarantee that I will be refunded in full (I read the return policy). While the hat is beautiful, it is useless to us and can only be gifted to someone else. It is obvious to me that had the hat been shipped on the day I got the email or even within the next few days we would have gotten the hat on time. I feel as though once my email was received they threw any hat in the box and shipped it to me. I will never use this company again.