April G.
Defective equipment and no customer service
I placed an order for an Eko Duo electronic stethoscope on 8/11/2021 and was pleased with the prompt shipping. I received the item on 8/14/2021. However, either the charging pad or cable (or both) are defective. The charging light did not come on when connected and plugged in, so the pad cannot charge the stethoscope I purchased. Since I am unable to charge the stethoscope, I do not know yet if it is also defective. I emailed stethscope.com on 8/15/2021.and to date (8/21/2021) have not received any response. The only contact from stethoscope.com was an email requesting that I review them. Since I have a $300 non-working piece of equipment and no customer service. I cannot provide a higher rating at this time.



