Sterling, A First Advantage CompanyReviews of sterlingcheck.com

They practically harassed all my previous employers by calling them multiple times (because the information they obtain first time got lost), calling them day and night, and on Sundays! Similar happened with my friends hiring process. Terrible and not professional company staff that should be banned from contacting people or should be completely replaced. I wonder how they screen their own employees? Dear employers and agencies, please consider this information before involving this people in to your hiring process. Thank you for your consideration and understanding

Very poor client/customer service with really unhelpful representatives. They make the cancellation process extremely arbitrary and tedious. We had to send several emails, make many calls and even send a formal letter to try to cancel our account yet they still refuse to confirm cancellation? Very bizarre business practices. What could have been a simple closure led this negative review due to the horrible experience.

I am so irate over these people. I accepted a job offer on Monday, decided that it was not the fit for me, and declined it on Tuesday, asked the recruiter to tell them NOT to conduct my background check. I called Sterling, spoke with someone who sent me an email, while we were on the phone together, that I could sign and send right back to him to WITHDRAW MY CONSENT to the background check, and send NOTHING to the employer. I did this, he assured me that it was withdrawn, and then they SENT the employer my background check this morning. I called numerous times, was told someone would call. One man called and said he would call me back in an hour. He never did. This is a LEGAL issue. They basically performed a background on me without consent, and sent it to the employer. THEN, sent it again this afternoon, after all of my complaints. Unbelievable. I will be looking into this legally.

This organization is a complete disaster and incredibly void of integrity. Going forth when interviewing for any position I’ll always remember to inquire if the potential employer has any association with Sterling. If so, my interest in that company will forever be lost. I cannot fathom why any reputable business would subject a potential new hire to this ridiculous farce. There is absolutely no reason that any individual should desire to work for a company that would enlist the services of Sterling Talent Solutions.

Submitted background check on 1/26/2018 and received result on 3/14/2018. Almost lost a candidate due to such a long wait.

Absolutely terrible experience. I used them for implementing a company wide background check. I would have rather gone with ANY other provider after experiencing the issues I have had. Only 28/66 backgrounds went through without technical problems. Will be using another provider going forward.

A.K.A. Kennect by Sterling Talent Solutions - Gives false information. Used them for a nationwide background check for a contractor prior to submitting a government document. After taking forever to receive the results and submitting the form, this contractor was arrested for providing false information - based on my experience and reading the reviews below I don't believe this company actually performs the background checks. My mistake was not researching this company first.

Worst experience ever..... can't explain. Such loosers... they don't know how to talk to customers. They couldn't figure out their own system how it works. Their so called IT SUCKS!