Judy
Great Customer Service!
The representative was very professional and the overall service was great!
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you! We are happy you had a good experience.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Judy
The representative was very professional and the overall service was great!
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you! We are happy you had a good experience.
Nichole C.
The rep answered all of my questions and helped me out of a situation that wasn't my fault. He backed me up, and advised me to tell my company reps to call him. I appreciated that so much. There's nothing like having someone support you especially when you are in the right.
Response from Sterling, A First Advantage CompanyMay 3, 2023
We are so happy to hear about this positive experience! Thank you!
Sameer K.
The questions and the required details are easily understandable for anyone which is great according to me.
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you for leaving us a review.
Alisha H.
What made your experience great? The process was very user-friendly and self-explanatory. Therefore completing the first steps of background check was a great experience. What is this company doing well? Staying connected with its prospective employees. I find the on-boarding process unique and agile to comprehend required expectations. The immediate response time to questions and concerns is tremendously different. I look forward to being a part of such a lucrative caring attentive team.
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you for the review!
Tanja
The customer service is very professional, no problems understanding and getting the job done on time.
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you!
Pratik D.
Sterling is very professional and quick responsive. Sterling offers a straightforward background check procedure. Documentation and advice (if necessary) are appropriate.
Response from Sterling, A First Advantage CompanyMay 3, 2023
We appreciate you leaving us this review.
Don
They answered my question very quickly.
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you for this review.
Jose F.
was very simple, and able to understand forms required to complete the process.
Response from Sterling, A First Advantage CompanyMay 3, 2023
Thank you for leaving us a review.