Kathy M.
The customer support assist seem to…
The customer support assistant seem to love her job by helping me. Please keep up the great work by hiring more great representatives that love to help others.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kathy M.
The customer support assistant seem to love her job by helping me. Please keep up the great work by hiring more great representatives that love to help others.
UU
Had an issue with my verification link, The agent i spoke with had plenty of experience with the issue and my call was quick. Nice job.
Pastor R.
They (at first) did not have an immediate answer, however, after placing me on hold for a short time, they ere able to give me an answer that helped me make a proper decision. Thank you.
william M.
The process was easy. I was consistently informed and kept up to date. I received the information in a timely manner. Thank you.
Khyati T.
good experience
Edward G.
I had an issue filling out form, and within 5 minutes, I was speaking with a representative who quickly and efficiently solved my issue. No complaints!
Anant P.
Very much supportive, co-operative & quick assistance as well as resolution provided for query raised
Alia C.
Great! Resolved everything.