Sterling, A First Advantage CompanyReviews of sterlingcheck.com

HORRIBLE!!!!!! Been a week since my job offer and they keep giving me the run around ..feel like turning the offer down.

This is by far the worst company. I for one have never had to deal with a background check agency, period. For me to have to constantly contact them, and explain to them my circumstance and for them to insist I'm wrong when I KNOW HOW TO READ PAPERS, is not how business should be done. If an American citizen is stating several times they can not provide paperwork from another country because they are not nor have identification from that country, look at the proper protocols for getting a candidate the right paperwork. An american can be verified through the FBI as well so consider that route of investigation, instead of telling that candidate to come out of pocket $300 of their own money. THE WORST!!!!!!!!

This company looks suspicious to me, they ask me to do all the work for them, and for the type of request they do, it appears that they are not located in the USA and that they are not familiar with american way of life, I spoke with one of the representatives about my UBER work, and the lady did not know what UBER or LYFT are, so I check on them and I found that they are not a reliable company to hold my personal information, so I contact my employer and let them know that I will not cooperate with Sterling any more so they can or can not hire me but I will not give up more personal information to them.

Last week I was asked for and complied somewhat miraculously to submit W2s for a job from 2009 ! I do keep records but really ? Then this week I was asked to submit a current pay stub and another W2 for a job from 4 years ago but they ignored one from 2 years ago. I sent that one as a courtesy lol. A complete joke , makes me really question the company I’m applying for . . Now all sorts of personal information is out there . 401k Payment information. PTO balances. I think I’m going to start a new business. All I need is Truth finder app and make my applicants submit W2 , brilliant !

DIY background check. After having to send in additional documents for proof of employment, I called. During this conversation I asked was anything else needed. She responded no. The next day my background check comes back stating I was dishonest about a start day. So I call again to see why they didn't ask for specific dates. The agent attempted to tell me which check stub I sent in. I sent in my last one, he assumed I sent my first. The company doesn't know anything. I'm highly upset at this point!

If could give this company -10 I would. I've been a security guard for at least 2 decades. I am no stranger to back ground checks. I have worked with several compaines that did various background checks. But a company I recently applied to has this disgrace of a company in charge of their background checks. Since November 6, 2019 I have done at least 3 or 4 of these tests and complied with every request they asked of me. Just the other day Sterling asked me to do another check. I've done it but my patience with Sterling is just about at an end. And I spoke to them on the phone too. It seemed as if nobody knew what they were talking about or doing. for what its worth I hope hiring managers and HR stop working with worthless companies such as Sterling. There are far better background check companies to work with. My review was for the Canadian version of Sterling. And believe me they are every bit as bad.

Worst worst worst. If you can stay away from this company it is the best you can do. I am struggling with their lack of respect for 2 months. They are utterly disorganised. I don’t understand how a company that treats people with such disregard is being granted permission to operate in the United Kingdom. You call and they never know anything. It’s a nightmare. Their system is all over the place. Their staff lacks training and proper work conditions. Every time I call they complain abou the system. No respect at all for customers

Held 6 jobs never had to issue old w2s, 1099s, school information in every little detail for background checks. I tried speaking to sterling they refused to work with me, couldn’t find that info was in process of moving. Later found out from potential employee if I had called and told them this she told me they could have worked with Me. So I did not get job due to not sending the info on time. They asked for this info even when on website it says it’s ok if you can’t provide 7 years of job. Clearly not as you will need to send them that info regardless. If this is what new background checks for jobs are entailing, that’s crazy. Will this help them weed out narcissistic killers? Is that what they hope to do? 0.o