G.m.d.
My experience with customer service…
My experience with customer service support was great. They helped me get my issues taken care of as quickly and as well as possible. Thank you

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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G.m.d.
My experience with customer service support was great. They helped me get my issues taken care of as quickly and as well as possible. Thank you
Tom I.
I created a support case after I experienced a challenge with the data entry process. I was pleasantly surprised when a tech support representative contacted me within 2 hours, and on the weekend nevertheless. We were able to resolve the matter quickly so the background check could proceed.
Jeffrey S.
Customer service was very helpful.
BOMMAN T.
The process was very easy for me instead of filling out 5 or more pages.
Lawrence G.
Very good people to work with
Chardonae D.
I don't remember her name. But I was very flustered because I couldn't log in. She was very calming and polite. I appreciate her professionalism.
Rachel P.
Good customer service. Easy to use
nicholson W.
They were very helpful and adressed my issue in a very professional and courteous manner.