TYLER A.
The experience was straightforward.
The experience was straightforward.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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TYLER A.
The experience was straightforward.
Eliane F.
I believe that excepecional custumer service is a key differentiator in today's competitive market and your company has certainly exelled in this aspect. The dedication and commitment demonstrated by your phone and emails support team have undoubtedly contributed to my positive experience as a customer. I genuinely appreciate the level of care and attention to detail that was evident throughout our interactions. E.F
Matt H.
Very helpful and friendly agents to talk with. They always answer my questions and any concerns I may have. Thank you!
Todd G.
Your customer service team members were very good about listening and adressing the specific questions I had. I first spoke with Christopher and then one other member of your team a couple of days later. I did not receive a feedback email for your second member as I did for Chistopher.
Zowie K.
Excellent knowledgeable customer service easy system to use. Just waiting now for the completion of my background
Robert F.
Your format was very easy to use.
Cindy B.
I like the foremat that the background check is created, and developed to go through each category. It is well spelled out and is clear and concise, and it has prompts to let you know if you have missed anything or if there is an issue. It is not confusing, that makes a world of difference when you are like me, nervous and want to make sure you are putting in all the correct information to help Sterling. It also helps that each category is color coded so you know when there is a "green checkmark" you are all set. Also, this is so helpful, I had to contact Sterling with their outstanding customer service, and I had to leave the website where I had left off, and I did not lose it and have to do it all over again. That is wonderufl!
REYES A.
Very professional.