Melanie H.
Associate listened to my question or…
Associate listened to my question or concern,addressed it in a timely manner and resolved my issue. Then asked if there was anything else she could help me with. I was very pleased with my experience.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Melanie H.
Associate listened to my question or concern,addressed it in a timely manner and resolved my issue. Then asked if there was anything else she could help me with. I was very pleased with my experience.
MaryLou G.
I often have to call Sterling Solutions with a variety of questions. My call is always answered in a timely manner and the representatives at Sterling are extremely professional and helpful. Thank you.
David S.
Got the answers I needed even if it didn’t resolve my issue it would be resolved on my employers side
kelly B.
Helpful with information requested and quick response time on background check experience
Scott K.
They were through and upfront. I understand the information requested was needed. It was an error on my part. I misunderstood and am happy to have everything straightened out.
Angel N.
Sterling exceeded expectations with their thorough and efficient background screening services. Professionalism, accuracy, and exceptional customer service make them the go-to choice in the industry. Highly recommended!
ANDREW
The associate was very helpful and answered all of my questions right away. They were knowledgeable about their process.
RAQUEL V.
The person helping me with the service Is awessome and we wait for 5 minutes for the result . It's very quick service . Good job .