Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I marked this as average only because of the rocky start we have with the background check authorization. I am still a bit confused on this issue as to why we need a signed authorization every time we run, say, a MVR report. Once we have authorization on file that should be good enough. My company also requires an new employee to sign a Fair Credit Act waiver so that should be enough. I would like to see the regulation that states you need a "fresh" authorization every time you have to run a MVR. Just does not make sense.

The online signing of documents went smoothly without any problems. However encountered a problem trying to access the completed background check report. Clicked on the link, and it did not work. Brought the matter to the attention of the customer service rep, and was disappointed that the team didn't look to resolve the online problem. Instead emailed me a copy of the report.

The person helping me did not show me and have me read the instructions before my screening. He just said "do not use water". He also did not offer me to wash my hands before I left.

The staff pleasant however I recieved an email that my test was not complete and that caused a lot of stress for me.

Used twice close together yet the fact I had already done it once (and yes I logged in) made no difference to the work required, had to fill in every little detail again

Unsure I have any valuable infomation to remark on …. I sent requested information in from a website. I am now in a waiting period unsure if your company will contact me or just do your thing.

Everything going very well

Iam very great full of the stuff. To the Customer .I just want to say thank you..for helping me very good job:)