Homer B.
Kudos
The rep that helped me, stayed with me from beginning to end. Very patient, knowledgeable & understanding.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 340 reviews with 4 stars · Clear filters
Homer B.
The rep that helped me, stayed with me from beginning to end. Very patient, knowledgeable & understanding.
Danny H.
Excellent service
Vicky C.
Easy to follow onboarding process. The site timed out a couple of times and gave an "offline error." Just log out of your browser completely and give it a couple of minutes. I used IE and Chrome with the latter resulting in better navigation experience.
Juani
I wanted to fax my forms over, but there was no answer. So I called and customer service was friendly and helpful. I was told to send them in another way.
Ken
Agent was able to assist me with my issue. Very pleased.
Harvey J.
Everything went smoothly once customer service found that my wifi somehow was hindering a connection. Nonetheless, once on the site, everything went smooth and customer service was very helpful.
Laurette K.
Sterling was very organized
Modassir I.
Good experience