Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Customer service was excellent! I had some issues in the beginning with getting my information to save. I called support and BOOM! Jaleel S. worked her magic and got me through to the next steps!

UPDATE (7-27-20): Upon seeing the 2 Star review a Sterling associate contacted me to help me resolve the issue. She was very helpful in getting the records needed to complete my background check. It's unfortunate that there wasn't an easier way for me to do this through the web portal. With that said I'm very happy that Sterling was attentive and quick to respond to my issue. June 2020: Sterling does not provide an easy mechanism to provide correct information after it has been submitted. There isn't anyone to talk to in order to make a correction without a lengthy process. Overly time consuming.

When I first tried to get on the website, I get confused. Once I called the rep, everything else went smooth. She was very knowledgeable and polite. She guided and sent everything I needed. Awesome!!

Kinda new to the Sterling experience. Had used it once before, but had to withdraw from the job application. After informing them, that matter was taken care of quickly. New experience was quick and job starts next week. Thank you for your services.

Steve, the Sterling assistant agent, was very helpfull in answering my questions about a social security document. Very kind and intelligent. Customer service for Sterling 10/10

Very professional, and efficient company.

First time I called I got put on hold for almost an hour, had to call back to get with someone who could help me.

Couldn’t open the link normally in any browser I tried (Safari or Chrome) but customer support on the phone was extremely helpful and I got it done. Thank you again to the gentleman that assisted me!