Deborah L.
Professional
The representative was cordial and informative.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Deborah L.
The representative was cordial and informative.
Joseph Z.
The personal I spoke with was very helpful
Steven M.
Easy to navigate the screening process.
Aditya G.
Hello. What I liked about the process was that it communicated the process and document requirement in quite a simple way. It was self explanatory and clear communication Though I am still waiting for final outcome I am expecting Sterling will be sharing with me when exactly the outcome will shared with me.
Patricia B.
The facility located in Southfield MI on Greenfield and 9 mile rds made the experience very comfortable. The staff was very helpful, kind and polite. Everyone made me feel like they understood when I wasn't able to urinate on command and offered water to help with the process. They were patient with me and was kind enough to wait till I could urinate. I didn't feel rushed or like I was an inconvenience. If I need to get future testing this will always be my facility of choice.
Manuel C.
Efficient ... read first ... sign later
Jason W.
Very professional.
Gina G.
I was able to answer all the specified information right the first time. Everything was simple to understand, and I didn't need to contact customer service for any reason. I was especially pleased that I was able to get processed in such a short amount of time. I have had the best application submission with Sterling than with all the other application processes that I've recently submitted to.