Sterling, A First Advantage CompanySterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Felice S.
Sterling provides thorough and accurate background screenings. We are happy with the results and the amazing turn around time.
Response from Sterling, A First Advantage CompanyOct 8, 2019
Hi Felice, so happy you've been pleased with our results and turn around times. Feel free to reach out if you need anything at all in the future and thanks for being a loyal customer! -Sylvia ([email protected])
Chantelle P.
We have used Sterling for a number of years. Their services rendered include criminal record checks, credit reference checks as well as regular reference checks. They are always efficient and easy to deal with. Their response time both for services and customer service is always better than expected.
Response from Sterling, A First Advantage CompanySep 30, 2019
Hi Chantelle, thank you so much for taking time to leave us a review and for the positive feedback. We're happy you've been pleased with our service on many different levels over the years. If there's anything else we could do to enhance the quality of our services or make your job easier, please let us know. Thank you for being a loyal customer! - Sylvia ([email protected])
Ilona T.
Great service experience!...We receive prompt and professional service from Sterling!
Response from Sterling, A First Advantage CompanyAug 29, 2019
Hi IIona, so happy to hear you're pleased with our service. And thank you for taking time to leave us feedback, we really appreciate it! If there's anything you need help with in the future, feel free to reach out. My email address is [email protected]. Thanks again! Sylvia
Mia C.
Had my background check completed in 5 days with the exception of one portion and that was due to me gathering the necessary paperwork that was needed. I had an awesome experience both times I called the customer service number and got my question address quickly. Not sure why everyone here had such a bad experience. I’m sorry.
Response from Sterling, A First Advantage CompanyAug 20, 2019
Hi Mia, Thanks for taking time to leave Sterling a review--we're so happy to hear you were pleased with our background check process. Please let us know if you require any additional help, and best of luck to you in your new role! -Sylvia [email protected]
Amar A.
I have to be honest when i was reading the reviews i got scared but now i have to write about my own experience they took whole week and they kept asking my employer for more information but they did complete the work and when i call them they answer my question
Response from Sterling, A First Advantage CompanyJul 19, 2019
Hi Amar, thank you for taking the time to leave us a review, we appreciate it. I'm happy you were satisfied with our process. Best of luck to you in your new role! -Ralf, [email protected]
