Luke P.
Quick and helpful
Quick and helpful

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Luke P.
Quick and helpful
N B.
The online process was easy to navigate. I has a question and the agent on the phone was able to quickly help me.
SS
Thanks great service.
Ashley T.
I spoke with Jaleel. I called in because I could not access the link sent to me to complete my background check didn't work. While it worked on Jaleel's end, she quickly suggested completing it with her on the phone as a solution. I appreciated that so much! Jaleel was pleasant, explained everything so that I understood what was needed, and very efficient. She is a phenomenal Sterling representative. Thank you, Jaleel!
Aaron B.
Very easy and simple.
Akanksha N.
Good experience
ROMANO A.
My agent was a great trouble shooter. Solved the issue right away. Very friendly and knowledgeable. Great Job.
Elsa G.
Customer service's performance is excellent