Salone J.
The representative I spoke with he was…
The representative I spoke with he was patient with me. His goal was to answer all my questions and give me the answer I was looking for. He was very friendly

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Salone J.
The representative I spoke with he was patient with me. His goal was to answer all my questions and give me the answer I was looking for. He was very friendly
Jennifer L.
I want to thank Associate "Rudy he was patient courteous with me my internet was not on and he helped get thru this Thank you RUDY for your patients with me
William S.
Agent was knowledgeable and understanding. Successfully assisted with problems with payment. All done and a very good job.
Rodney W.
It was good customer service when I call it couldn't be no better
Jeremy G.
Great customer service
Geri S.
Vincent helpful! Really appreciate it
J L.
I would like to commend the job your client support representative, Alex Scott, did for me in making sure I received my background check report in a timely manner. He conscientiously followed up with me over two days with emails informing me of the progress of my BGC getting to me. Mr. Scott is obviously a very professional and dedicated employee with excellent customer service skills. Sterling is very fortunate to have him as their employee.
Anthony M.
This company was so helpful they even call you back and see if everything is taken care of and everyone is so polite the very patient it doesn't matter how many questions you ask they are patient with you that's what I call good customer service