Soncelia B.
Great customer care!
I have dealt with two great representatives and had an awesome experience. They both were very helpful and resolved my issues. Very pleased and great customer service.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Soncelia B.
I have dealt with two great representatives and had an awesome experience. They both were very helpful and resolved my issues. Very pleased and great customer service.
Ubena C.
Excellent customer service
Patrick A.
My issue was resolved quickly by a friendly, pleasant and knowledgeable representative. 100% satisfied!
Andrew D.
There was a problem with the location it gave me,but I called and everything worked out great
Billy
The customer service representative I spoke with was very intelligent and helpful. Couldn't of asked for a better person. I had some questions regarding my background check.
Samantha
GREAT customer service!!
Jamie S.
I needed some assistance in filling out my background check, the customer service representative was very helpful in expediting the process. Thank you.
Andrew R.
Very attentive, informative and helpful