Martinez L.
Sterling was awesome.
Sterling was awesome.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Martinez L.
Sterling was awesome.
Luis G.
I was required by my job to submit information needed for a background check but was having some trouble submitting the information. The representative walked me through entire process step by step and solved my problem with ease. They really did know the process which made solving my problem even easier. They were patient and informative throughout the entire process and am very thankful for that. I do not remember their name which is a shame, but thank you Sterling for providing such excellent customer service.
David , F.
I had an issue with web page clearing data as I submitted it. After 3 try’s I called the help line. I was of course s bit frustrated , compeating these documents is vital to my employment . The call was not what I expected . Much to my surprise the experience was easy and very helpful . The agent was professional , polite and patient . She guided me through the issue I was experiencing and hung in until completion of the form . Great job !
Matthew B.
The Sterling rep who helped me was great. They were able to answer my questions quickly and effectively.
Brady H.
Professional and Timely.
Gregory H.
Steven was quick and very helpful.
Kristy
I had two issues (both on my end) one was due to lack of understanding on my part and the rep, della, was fantastic and followed up with me. Second issue I needed to change an appointment and the rep that helped me made it very easy for me.
Kevin K.
I thought the agent was clear and friendly and seemed genuinely concerned about helping me resolve my issue .