Shawana W.
The representative was very helpful
The representative was very helpful. A bit stern, saying "but anyways". Still had a quick response. Thanks for your time.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shawana W.
The representative was very helpful. A bit stern, saying "but anyways". Still had a quick response. Thanks for your time.
ML
Great support! I got confused at candidate inputs employment information because it asked to only provide data from last 7 years of employment. I don't know how to skip the rest. The support person Ian that was helping me walked me thru it then wait for me to completed this step and the next one before logging off. She was patient and super nice. Thank You for awesome customer service!
Reginald D.
i CALLED THE MAIN OFFICE BECAUSE I COULD LOG IN. THE WOMAN HELPED ME TO LOG IN. SHE WAS VERY FRIENDLY AND POLITE.
Lisa M.
Sterling is really the best company and the reps are always so nice and very quick to respond and resolve any issues! Their website is very easy to find info or assistance that you may need. Thank you!
stephen W.
My background check was very simple and easy to complete. An in-depth review of my history I hope all information that was uncovered is satisfactory.
Rosalina R.
I got my intensive background check with Police Force in the 80’s to become a dispatcher so I never had to deal with who did it but dealing with Sterling is my first experience and your employees are helpful, resourceful, knowledgeable, and professional. Thank you.
Christian P.
Great customer service and communication
Heidi
I have not yet completed the screening process, but Alex was so kind and helpful when I ran into questions entering my information.