Antonio W.
Painless Professionalism
CUSTOMER SERVICE WAS REMARKABLE .BUT WHAT STOOD OUT WAS THAT THE SCREENING PROCESS WAS VERY PROMPT AND PRECISE.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Antonio W.
CUSTOMER SERVICE WAS REMARKABLE .BUT WHAT STOOD OUT WAS THAT THE SCREENING PROCESS WAS VERY PROMPT AND PRECISE.
Do not click T.
The agent that took my call listened to what I was calling about, and quickly resolved my issue. I couldn't have asked for a better experience!
Sharon L.
I enjoyed working with Sterling during the hiring process in which I’m going through. I had a question regarding my information being received by Sterling because I was having trouble with my email at the time, so I emailed them and I received a response right away. Jonathan Palmer was very helpful, professional and quick at getting back to me which made this process fast and easy. I have no complaints. If I ever need to go through this hiring process again I hope Sterling will be involved. Thank you Jonathan Palmer and Sterling for all your help. Keep up the great work! 😊
Trisha
It was very easy to contact Sterling and they were very thorough with the information in my candidate really profile.I had to personally reach out for my educational verification since it took longer than expected, but because of covid-19 and school office hours being cut it's understandable. All in all both sides were satisfied at the end. I appreciatethe assistance. Thank you so much Sterling.eeee
Elijah B.
Very kind! And super easy to reach!
Dawsyn J.
The guy I talked to was extremely sweet and informative!! He was super happy to help me(: I appreciate his positivity
Gary D.
I’m old don’t have a Lotta knowledge of computers plus trying to work off of cell phone because I have no computer was very frustrating after 8 to 12 attempts with failures I finally got a hold of you people the lady that helped me was extremely helpful and polite I know she was frustrated with me as I was frustrated with this process however she stayed on the line over 45 minutes walking me through steps creating passwords and trying to get past everything And then she hung up and check back on me twice every 15 to 20 minutes until I was done she was extremely helpful and polite companies need more people like her
Barry L.
Your Representative, Milton, was patient and courteous in helping me sign in to complete the application