Sterling, A First Advantage CompanySterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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It was refreshing to be able to speak with a representative during my employment verification & screening process. Some of the work software used by TTEC weren't as clear as they should have been. I liked the fact that I was able to reach a human being, who was able to give me assistance to be able to complete their screening process.
Deb
Your phone support was great. Website suggestions: 1) Put your contact info for tech support AND Privacy on the first screen, or every screen. 2) On the housing screen, mention the housing history is needed for ONLY the past 7 years. (Luckily Angel told me this by phone, which saved me a lot of time.) 3) In the form where you ask for our social security number, put in small letters why it is safe to enter it there. Thank you for asking. The site was very usable.
Nick
My background process was a little bit more drawn out than I expected. However, when I called sterling regarding my screening, they were very clear about what stage the process was currently at and what they required of me.
Shelia M.
VERY HELPFUL My experience of getting my application was very frustrating but the agents at Sterling was very helpful and informed me of what I was doing wrong. Thanks Sterling
A.J.
Quick and straight to the point service.
John H.
The process was simple and the application workflow was intuitive. No negative points in the process.
Gregory
All in all it was a good experience. My only complaint is they only gsve me 5 days to get the urinalysis done and right now I'm overburden with school work. My new job doesnt start for 7 weeks and i could have used a couple of weeks to get the drug test done but its fine. Ill get it done by the deadline..
Ed S.
It was a very quick turn around. Thank you.
