Sterling, A First Advantage CompanyReviews of sterlingcheck.com

On the several occasions that I had direct interaction with the staff at Sterling I was very pleased with the answers to my questions and the professional service.

Thank you very much your the best

I posted a one-star review earlier. Within one hour I was contacted by Sterling representative. All my questions were answered, all issues were addressed and resolved very soon. Roxanne Padaca did a great job. Thank you!

I called Sterling regarding my drug screening. The ePassport expired within a few hours and I explained that hl the representative. He immediately put me through to a department that handles this and explained it wiukd be taken care of right away. After a 2 second delay, I was transferred to a very nice and helpful woman that took care of the issue for me and had the updated paperwork in my email within seconds. Problem solved. They were great. Too bad all customer service department don't operate in such a professional and efficient manner. Thank you Sterling!

Very slow, it has been over 10 days that I received my DBS but sterling Direct still has report pending. Update: Initially rated as 1 star Issue is now resolved and I was reassured that it wasn't their fault and I am happy the way Sterling has handled my complaint. They have emailed and called me to resolve the issue. Thank you Sterling

Service was very quick, friendly, and they were professional and understood my exact request. I was very impressed.

They offer fast service and great customer service.

I got assistance right away.