Kalyan K.
Overall good experience
Overall good experience. Prompt response from the team whenever there is a query. Smooth process.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kalyan K.
Overall good experience. Prompt response from the team whenever there is a query. Smooth process.
Sally Q.
It was very easy to work with Sterling during my background check. The staff was very professional and helpful.
Cassandra W.
My experience was great. The representative stayed on the line with me, and was very calm, professional and patient.
Tracy H.
Very easy process!! Agent very knowledgeable. Thank you all for all that you do!😊
Clyde Y.
Thank you so very much. You've got to be the Greatest.
Madhu P.
Customer service rep was very polite and helpful
Leah B.
I was very pleased with agent Michelle, she handled my concerns professionally and followed up to make sure everything was handled promptly. I would recommend Sterling for their wonderful customer service!
Denis T.
William Carrillo was courteous, friendly and helpful. We had a good discussion about the process and next steps.