Rita
VERY helpful
VERY helpful! I had some questions and they were answered promptly and with professional accuracy.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rita
VERY helpful! I had some questions and they were answered promptly and with professional accuracy.
Candidate
I phoned into Sterling to provide my SS# and DOB. The gentleman I spoke to was very pleasant and respectful. I also had to provide names/numbers of former employers for verification. In doing so, I made the representative aware that my former employer was no longer operating. That said, he assured me not to worry and if necessary they can use my tax forms for verification. Overall, he took the time to assure me not to worry and if I had any further questions, he and/or someone on the team would be more than happy to help. GREAT CUSTOMER SERVICE.
J.C.
The Sterling rep was extremely knowledgeable and helped me get registered for my drug test. She was pleasant and was very quick in addressing my issue. Everything was fixed in that one phone call.
A.L
Really great service, The nurses and drs were super nice and Very attentive and It was a clean environment overall it was 10/10
Sharon G.
This was one of the most prompt services that I ever had getting a drug screening. Dr.Boyd was courtesy and pleasant at the same time. Keep up the good work. But at the same time it is covid-19 and you all want people to put there phones in a box without any protection you allnneed to at least get some sandwich bags so that people are protected every which way
Deborah O.
Start to finish, everyone was very polite and professional. Emails and instructions were very clear.
elizabeth M.
The representative that assisted me was very informative and knowledge. Very kind and corteous.
Clay S.
So hepful. And its actually good to talk to a person with knowledge of any and all ? You may have.