Dinkleboo
Professional customer service dept.
I wasn't aware, until about a week into waiting for my background check to be competed, that I had missed, or didn't fully complete, the location section. This mistake made the background check take a bit longer. When I went to try to correct the mistake (after being informed by the company I was doing the background check for) I was unable to figure out how to correct or add anything. Therefore, I reached out to the customer service team. They replied very quickly with a check for understanding. Followed by another fast response that satisfied my inquiry. However, they went a step further by sending out to the backend supervisors to ensure my inquiry was competed.




