robert L.
I've not had the pleasure to work with…
I've not had the pleasure to work with Sterling before, it seem as if the way they do business is to everyone's expectations and does a very good job for all.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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robert L.
I've not had the pleasure to work with Sterling before, it seem as if the way they do business is to everyone's expectations and does a very good job for all.
Heather H.
Contact with Sterling was great, the customer service I received was awesome. The representative I spoke to was friendly and helpful in answering all my questions. My only issue was the first email I received multiple times and one of the links did not work on my computer and only worked through my phone.
Kevin C.
The customer service was extremely helpful and helped me along the process and explained everything.
Henry J.
great people
Syeda F.
Appreciate the help and support given by Sterling customer service team. They are attentive to our questions and do their best to solve my problem. Thanks
Cynthia S.
I had no problems breezing through the site.
Kiran
Sterling team provided very accurate candidate experience and their response timeline which is really appreciated and this will definitely bring positive approach to both employer and candidates.
Alisa M.
I incorrectly added a line item to the employment section to explain my employment gap. I then received an automated request from Sterling to provide a corresponding 1099 form. I contacted the service center to clarify that the line item didn't represent an actual employer. The rep was kind and understanding, but was not empowered to add a note to my application explaining the situation. He had to have a manager call me back, which made it necessary to repeat the whole story again. The manager agreed to add the note to my file. Please consider empowering your 1st line support staff to handle a simple request as adding a note to a file/application. Otherwise, the call and service was fantastic!