Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I applied for background checks with uber. has some quries about my profile. contact streling , one of your colleuge was very rude to me, she was not helping me with willingness. when i was takling just cutting my talks. very very rude and disappoited with this. customer serives is worse. you should be more polite with clients.

This is the most painful background check process I have ever had to endure, by some margin. I had to provide, what seemed to me to be, an excessive number of documents to support previous employments, periods of leave, limited company details and unemployment. The support provided was poor - I received emails from multiple addresses, which was not always helpful. I completed part of the form incorrectly and had to restart the process, because it was not possible to amend. Some documentation took a while to to get hold of and during this time my check expired, so had to be started again.

Have made sterling check for Uber eats. have sent them code from GOV as a proof of my legality in UK and thay sent me back email that its not me.. Buhahahha. I have got full and clean profile in home office website and Iam UE member bud Sterling said that not me... Iam thinking if I should go to court with that rubbish company, if that huge mistakes are not under criminal paragraphes.. Never saw worst company than Sterling, never..

Sterling operates from some third world country like Malaysia and don't even know how the legal process work in other countries like India. After an eternal wait with few uselss questions, they simply mark your BG as failed as they were incapable of doing the proper verification. If there is a court case that was disposed off and wherein the candiate was the one seeking justice. being the complainant, I see no point where Sterling has got anything to do with it.

Sent my information in and two days later was sent an email saying they need more information, the information they were asking for was stuff I had told them on my form but I sent the info anyway then I was met by another email the next day asking for different details, why not ask for this in the email sent already?I keep receiving emails from them asking for information I have told fhem 15 TIMES.

I have done my background check with sterling for ubereat uk , I have fill the form upload all documents they have asked for , after 2 or 3 days I received an email saying you need to send us your id No worries I send it , and when it’s all done , I received the report saying we couldn’t check your ID so my Uber account is not working for 2 weeks now I can’t work I have bills to pay kids to feed and when I contact the customer service of sterling they don’t even speak English properly and they are not helpful at all , I been calling them every 2 days as they said you have to wait 48hours to get response but every times a new person and of course they don’t know what’s the issue , all this is just to verify the id I did send already (incompetent sterling team) this is the result when you make your office in a foreign country that they don’t care about anyone rather than keep it in the uk and have a great customer service

A totally inept and incompetent organisation. Seriously useless at everything. They get paid big money to be useless.

Terrible experience for candidates. I filled in the whole form but one compulsory field (bevause nowadays HR teams don't have phone numbers...) and they erased all my data by resending the link. The site also has a poor customer experience, with compulsory fields not matching the requirements, the site logs you out too quickly without saving data, the address search is poor. It’s already a lot of work to gather the data, without having to enter those multiple times because the site logs you out and some requirements make no sense. The customer support is also very slow to respond. I've been using multiple background checks in the past, this is by far the worst.