Linda R.
Fantastic service!
Sterling Customer Service Representatives were so accommodating every time I called!! Nothing but true professionalism and fast responses! Thank you Sterling!

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Linda R.
Sterling Customer Service Representatives were so accommodating every time I called!! Nothing but true professionalism and fast responses! Thank you Sterling!
Paul S.
The people I talked to were very nice and helpful, through out the process, and when they contacted me cause they couldn't get in touch with my former employer, they were very under standing when I told them I will find the right number to call.
Dawn L.
Very helpful when I called Appreciate the great customer service
Fennell G.
Customer Service Representative was very helpful in getting me logged into the system. She was patient and knowledgeable and we were ultimately able to resolve the problem.
Mike E.
Professional service provider, expert handling new employee background search and onboarding services.
Sugar
Excellent customer services and caring agents!
Yasser
Sterling Volunteers is a great screening agency. My organization has been using their services for many years, and they have not disappointed. We get the complete screening that we need and the customer support is wonderful and timely. I would recommend Sterling Volunteers to all who need a reliable screening source!
judy B.
The process was relatively easy and non-threatening. I had a technical issue and called customer support. The support rep was excellent. She got to the bottom of the issue and we got it fixed in a couple of minutes. I was surprised (pleasantly) at how quickly the check was completed. Other background checks have taken a few weeks, but this one was done in a few days. All in all, a really good experience.